Frequently Asked Questions
Quick answers about pricing, warranty, scheduling, parts, and payments at AutoCare Spain (Madrid).
How do you price repairs? Transparent quotes: labor, parts, IVA
We provide a line-by-line quote (labor, parts, IVA). You approve before we start. We also match written quotes from major Madrid shops on comparable services.
What warranty do you offer? 2 years / 24,000 km on most repairs
Most repairs include a 2-year/24,000 km warranty. Wear-and-tear items follow manufacturer guidance.
Do I need an appointment? Walk-ins welcome; appointments recommended
Walk-ins are welcome for quick checks, but appointments ensure same-day turnaround for most services.
What parts do you use? OEM-grade or better + budget options
OEM-grade or better, with options to fit your budget. We disclose brand and warranty for each part.
Which payments do you accept? Card, transfer, cash + IVA invoices
Card (Visa/Mastercard), bank transfer, and cash. Invoices include IVA for business customers.
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